After placing your order, you will receive a confirmation email detailing the products purchased and other relevant information.

Modifications or cancellations are possible only if the order has not yet been processed. Please email us at info@dyne.fit as soon as possible with your specific requests, whether to modify or cancel the order. We will inform you whether the modification or cancellation is feasible.

You can apply a promo code during the checkout process.

No, you can only use one discount code per order.

We offer shipping via PostNL and DHL direct to your home. You can see the specific delivery method and its cost during the checkout process.

Shipping costs depend on your location and will be shown during checkout. Orders over €50 are shipped for free.

We offer fast worldwide shipping. Every order comes with a personal track & trace code, so you can follow your package at any time. Our average delivery time is just 4 business days. We work with a processing time of 1–3 business days and a transit time of 3–7 business days, depending on your location. This way, you always know what to expect and your order arrives quickly and reliably.

Yes, we ship worldwide! Every order includes a personal track & trace code so you can follow your package at all times. Shipping costs depend on your location and are calculated at checkout. We keep our rates as low as possible while ensuring fast and reliable delivery.

Once your order is shipped, you will receive a confirmation email with a tracking link to monitor its delivery status.

Each product is placed in an individual product bag, and then shipped in a shipping bag made of PE material. We strive for climate-friendly practices by minimizing packaging.

If your order arrives damaged, please contact us at returns@dyne.fit within 7 days of delivery. Provide as much detail as possible including what is wrong, your order number, and contact information.

You can return your products within 30 days. Notify us of your return by emailing returns@dyne.fit with your details, the products, and your order number. We will provide you with the return instructions. Once we have received and approved the return, we will refund you via your original payment method. Specific conditions can be found in our return policy.

Generally, returns after the 30-day period are not accepted. However, we understand that circumstances may vary, and we're happy to accommodate our customers' needs. Please email returns@dyne.fit with your reasons for the delayed return notification, along with your details, the products, your order number, and your preferred method of refund.

If your order arrives damaged, please contact us at returns@dyne.fit within 7 days of delivery. Provide as much detail as possible including what is wrong, your order number, and contact information.

Yes, exchanges are possible. Simply email returns@dyne.fit within 30 days. In your email, please include your details, order number, and what you would like to exchange for. Once everything is clarified, we typically process exchanges within 1 working day.

We will keep you informed via email once we have processed your return.

We always send a confirmation email. If you haven't received anything, please send an email to returns@dyne.fit.

Finding the right size can be challenging. That's why we provide a size chart with almost every product. Additionally, each product description includes the size worn by the model along with their height. For more detailed guidance, we've also written a blog post on sizing.

Our sizes are standard EU sizes, however, the fit may vary from slim-fit to regular-fit depending on the product.

For return inquiries, please email returns@dyne.fit.
For all other questions, you can reach us at info@dyne.fit.